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Improving student outcomes

Frustrated boy with a teacher

The number of permanent and fixed rate exclusions across state funded primary, secondary, and special schools has increased year on year from 2014 to 2018 in the UK. Persistent disruptive behaviour (PDA) remains the most common reason for permanent exclusions and suspensions. Other reasons include bullying, damage, physical assault and abuse. A profile of pupil exclusions in England found that pupils with a statement of Special Educational Needs (SEN) received a higher rate of permanent/fixed-term exclusions than other pupils without SEN. As pupils with SEN are 7 times more likely to receive a permanent exclusion, it is the job of an educational professional to identify and prevent the cause(s) of inappropriate behaviours in the classroom.

Some learners have social or cognitive developmental needs that make it harder to regulate their emotions and control their impulses. A pupil with autism, for instance, may be triggered by a loud noise and lash out as a way of coping with the sensory overload. A pupil with ADHD may have periods of hyperactivity when it is harder to follow instructions or participate cooperatively in a group. All children have a right to education so learning how to understand the causes of challenging behaviour will enable you to modulate triggers and cultivate positive behaviours and self-regulation skills.

This course aims to develop the knowledge, skills and practice of all education professionals working with vulnerable children and young people (CYP) displaying challenging behaviours. You will assess the Behaviour for learning policies and practices in your setting before you develop a support plan consisting of SMART goals and interventions, which you will implement and later review to determine how well it has met the learner’s developmental needs.

The course content relates to learners in compulsory education (4-18 years) with or without an EHCP. The theory, assessment and intervention strategies can be contextualised and implemented at home or in an early years setting too.

This course responds to the information needs of the whole community centred around supporting the child/young person with behaviour difficulties. Parents and carers benefit from raised awareness of their child’s needs and how to manage their behaviours. Advisory teachers, therapists and educational psychologists gain access to evidence-based CPD resources that can be used to strengthen capacity in their local authority and schools. Schools can use this course to train individuals or groups of teachers and teaching support staff as part of a school’s improvement plan or a whole-school initiative. NQTs/RQTs also build a secure knowledge of the graduated approach at the start of their career.

Our courses are structured into four sections. Click on the section headings to reveal page titles and some example content.

Learn about behaviour, its definition and influences. Understand the importance of relationships and a whole school approach to positive behaviour management and support.

  1. Course aims
  2. Section objectives
  3. Screenshot from Understanding page 3
    Screenshot from Understanding page 3
  4. Foundation theories about behaviour
  5. Current perspectives on behaviour
  6. Underlying reasons for inappropriate behaviour
  7. External influences on behaviour
  8. Internal influences on behaviour
  9. Relationships
  10. Screenshot from Understanding page 1
    Screenshot from Understanding page 11
  11. Building positive relationships
  12. A good outcome for everyone
  13. Influential adults
  14. A whole school approach to behaviour
  15. Highly problematic behaviour
  16. End of section quiz
  17. Section summary

Learn how to identify and assess individual needs, recognise the influences and understand how developmental needs can lead to inappropriate behaviour.

  1. Section objectives and your learner profile
  2. Assessment considerations
  3. Self-reflection: your responses to inappropriate pupil behaviour
  4. Negative thinking and behaviour from staff
  5. Environmental factors outside the school
  6. Assessing the whole school environment
  7. Assessing school culture and climate
  8. Screenshot from Assessment page 8
    Screenshot from Assessment page 8
  9. Assessing the classroom climate
  10. Assessing pupil factors
  11. Observing and describing behaviour
  12. Screenshot from Assessment page 12
    Screenshot from Assessment page 12
  13. Assessing the function of a behaviour
  14. Assessing consequents
  15. Assessing patterns of interaction
  16. Course assignment: Your Learner’s three SMART goals
  17. End of section quiz
  18. Section summary

Learn a range of strategies to support learners with behavioural difficulties.

  1. Section objectives
  2. Levels of intervention
  3. Screenshot from Interventions page 3
    Screenshot from Interventions page 3
  4. Planning the environment
  5. Planning positive learning experiences
  6. Modelling consistent expectations and routines
  7. Using cues and prompts
  8. Providing praise and reinforcement
  9. Applying sanctions
  10. Building social and emotional skills
  11. Developing effective social skills
  12. Managing change, transitions and the playground
  13. Screenshot from Interventions page 13
    Screenshot from Interventions page 13
  14. Effective teacher communication
  15. Managing difficult behaviour
  16. Individual pupil interventions
  17. Working collaboratively
  18. End of section quiz
  19. Course assignment: Your Learner’s interventions
  20. Section summary

Authentic examples of behaviour interventions showing the impact on pupil progress.

  1. Case study: Class management
  2. Case study: Joanne Kellington
  3. Case study: Cuckmere special school
  4. Case study: Good advice for NQTs
  5. Case study: Channel 5 classroom chaos
  6. Case study: Self-esteem through sport initiative
  7. Case study: Tackling challenging behaviour
  8. Case study: The Horse Whisperer
  9. Case study: Positive behaviour
  10. Case study: Effective communication
  11. Case study: Restorative justice
Before I study this course, I did not have much confidence in identifying and managing the students' behaviours but now, I have gained more confidence after finishing this course.
Before I took this training, I have no confidence to identify correctly the students with behaviour difficulties. This training gave me knowledge about how to understand the behaviours and how to support the students with difficult behaviours. Not only for the students, but this course also gave me knowledge about how to be a supportive teacher, how to handle the class (class management knowledge). The tutor I met was very patient too. When we had a face-to-face sessions, he gave very effective suggestions and was so helpful for my overall learning.
This training has had an impact on outcomes because I have been observing the background noise, lighting, objects that are weapons, image displayed, colours and more. I have tried to keep the noise a bit quieter than normal, and my one-two-one child has not screamed, shouted and stamped their feet when the children have been quiet.
It has provided me with strategies to implement and given me cause to think on how I can improve the way I deal with negative behaviours.
The training has help me to improve my knowledge of the behaviour strategies so I will be able to better support the children I work with (to get the class quiet, clap hands or a small count down). The course has taught me that a sanction needs to be explained to the child, they need to know what will happen, (e.g. I need you to complete your work in lesson or you will have to complete it at break time). I have also been more aware in the classroom since doing this training when I have praised a child. Sometime before, I may have just said 'well done or good work' and not actually said what was good e.g. 'what lovely handwriting, or that was a good question you asked'.
I absolutely love these training courses and get an awful lot out of them. I feel a lot more confident using smart goals and I really appreciate your support. I will use smart goals to support children to decrease levels of behaviour for them to recognise their feeling with specific, measurable, agreed, realistic time-based goals. Thank you for your help.
I cannot really say too much about the impact yet due to Covid but I feel more confident to spot and deal with issues and create mini interventions for the children to improve their behaviour. Thank you.
It was interesting to think deeply about some of the more intricate details about behaviour needs. It made me evaluate my own practice and will most likely make some adaptions in future.
I feel the course has given me a greater confidence to support children with challenging behaviour. It was a very interesting and a useful course giving a variety of strategies to use in the classroom, classroom management and the classroom environment. The case studies were very informative too.
I am sure moving forward the training will have a very positive impact on outcomes. School is not quite as it should be at present due to the pandemic and I am not in a position to be able to implement strategies yet.
I have shifted my focus on building and nurturing a positive relationship with each student and repairing and restoring relationships after a conflict or problem has arisen. It has also made me think about the clear steps I need to take in order to change a certain behaviour of an autistic pupil.
STEPS for Schools

Affordable

annual or monthly plans

  • 12 specialist SEND courses covering essential areas from Autism to ADHD, with flexible, self-paced learning
  • 3 structured learning levels for each course, enabling all your staff to have the level of knowledge, skills and practical resources which is needed for their role
  • Unlimited access for all staff with flexible monthly or annual subscription options
  • Progress tracking KPI dashboard to monitor whole-school SEND development and outcomes
  • SEND webinar library to enable staff to continue their professional development in any areas of interest

Flexible payment options

Annual subscription

£800

/ saving £400 compared to monthly payments

Monthly subscription

£100

/ per month

Register to find out more
Local Authority/MAT

Flexible

and scalable finance options

  • Impactful for School Staff Having all the knowledge, tools and confidence to imporve outcomes for CYP
  • Enjoyable and Rewarding for Your Team Training to mentor staff to embed best practice through solution-focused coaching skills
  • Sustainable for Your Organisation Highly cost effective with evidenced KPIs embedded, and ongoing personalised strategic support from Educational Psychologists to maximise outcomes
  • Builds System-Wide Expertise Creates a consistent approach to SEND across your entire network of schools, reducing variation in provision quality

Book a meeting with your service coordinator Richard Skelton, Educational Psychologist

Course learning outcomes

On successful completion of the course, you will be able to:

  • explain what makes behaviour challenging for teachers and learners
  • describe how behaviour theory has shaped education practice
  • reflect on your own perception/assumptions of behaviour
  • describe the internal/external influences that place additional pressure on pupils
  • review school learning environments to identify where improvements can be made
  • use Maslow’s hierarchy of needs to assess whether pupils’ basic needs are being met
  • utilise an ABC approach to assess the function of behaviour
  • assess the impact of the incentives and sanctions used in your setting
  • create comfortable and interesting learning environments
  • employ strategies that establish ground rules, influence groups and support pupils with additional learning needs
  • draw on a range of scripts and communication strategies to influence positive pupil behaviour
  • create a support plan for a pupil/group of pupils in your school

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